Archive for April 21st, 2011

The Hewitt Best Employer Results are in . . .

. . . and we are reasonably pleased that we actually did all right and continue to make progress, though unfortunately we didn’t pick up a prize along the way!

As you can see from the graph below, 60% of our staff remain engaged, and a further 19% of staff remain nearly engaged (or reasonably satisfied with their employment at Smartsalary).  So the Smartsalary team is doing well,  yet there’s certainly plenty of potential for next year’s survey!

When we look at the details behind the survey, we see some high percentages of people who agree and strongly agree on a number of questions.  In fact, we maintained or improved our score in 50 of 54 questions, compared to the prevoius year. 

One of the key reasons why we are so focussed on staff engagement is because higher engagement levels have been shown to underpin higher levels of customer satisfaction and loyalty, which naturally drive stronger company performance.

So we’ll definitely stay the course with the Hewitt Best Employer survey and endeavour to improve our engagement levels for the sake of our staff, and the sake of

you, our valued customers!

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Deven Billimoria
Chief Executive Officer

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April 2011
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