Introducing Smartfleet: Australia’s smartest fleet manager

When Smartsalary first started in 2001, customer service in the salary packaging industry was not particularly inspiring.  In fact, about 75% of Smartsalary clients today were once with another provider and switched to us principally due to poor service delivered by their incumbent.  Due to increased competition by newer entrants over the past decade, the overall service provision today within the salary packaging industry is generally better.

Best practice Fleet Management

A couple of years ago, as we were considering our entry into the fleet management industry, we found that similar improvements could be made to the service levels in that industry, just like in the salary packaging industry.   So we got to thinking . . . how could we make a contribution?

Over the past two years, Smartsalary has acquired two independent fleet management companies – Webfleet (founded in 2002) and Australian Vehicle Consultants (AVC – founded in 2001).  They are complementary businesses; Webfleet’s key strength is its comprehensive web-based system whilst AVC Fleet offers premium maintenance and authorisation functions. Today, Webfleet and AVC manage 35,000 vehicles across Australia, and have been re-branded as Smartfleet.

Smartfleet’s point of difference is to be able to offer either a totally outsourced fleet management solution, or a software solution that can be managed in-house by the client – and for our salary packaging clients, we can now offer a one-stop shop. Our long-term vision can be summed up by our tagline – to be widely recognised as the easiest fleet management company to deal with.

For a better idea of what Smartfleet can offer, have a look at our brand new website:

We think the future of Smartfleet is bright.  We will pour our hearts into servicing the fleet industry, much as we have the packaging industry over the past decade . . . and we look forward to being of service.

Leave a comment here.

2 Responses to “Introducing Smartfleet: Australia’s smartest fleet manager”

  1. 1 Bill Fitzgerald March 16, 2012 at 2:03 pm

    with that sort of firepower then the novated leasing side of things may be able to borrow some report styles and develop the ability to report novated leasing status per individual vehicle for those that have multiple vehicles on the one novated lease account, rather then the all-in-together currently available. Look fwd to that.

    • 2 ceosmartsalary March 27, 2012 at 5:26 pm

      Thanks Bill,

      Our reporting is actually vehicle-specific, so we’ll have to have someone review your account and ensure that things are reported correctly and to your satisfaction.

      On a more positive front, we are looking at updating our iPhone and Android apps with more sophisticated budget versus actual reporting . . . this update should be out in the coming weeks.

      Kind regards,

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Deven Billimoria
Chief Executive Officer

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